Privacy Policy

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The Bubble Factory Ltd Privacy Statement

The Bubble Factory Ltd attaches significant importance to protecting your privacy. In this Privacy Statement, we seek to provide you with clear and transparent information on how we collect and use personal data. The Bubble Factory Ltd complies in all instances with the applicable laws and regulations on privacy, including the General Data Protection Regulation. At The Bubble Factory Ltd, we are responsible for processing your personal data. Should you have any questions or wish to contact us after having read our Privacy Statement, please contact us via the following contact details:

The Bubble Factory Ltd
Unit 2201, 22/F

Chung Kiu Comm Building

47-51 Shan Tung Street
Mongkok, Kowloon

Hong Kong SAR
info@thebubblefactory.hk

How do we collect your data?
Your personal data can be collected through various channels. This is either collected from data that you personally volunteer or in the following ways:
- When purchasing something from us from the online store and entering your details.
- When we create a customer or prospects sheet in your name.

What data do we collect?
The Bubble Factory Ltd collects the following data among others:
- Personal data
The information you explicitly specified, such as your first name, surname, e-mail, address, place of residence, telephone number, etc.
- Technical and anonymous data
By visiting our site, you provide technical and anonymous data such as your IP address, browser type and computer operating system along with other automatically generated information from your website visit. This makes it possible for us to continually optimise our site.
- Cookies
We use cookies on this website. A cookie is a simple, small file attached to this website’s pages (and/or Flash applications) and stored by your browser on your computer’s hard drive.
We use cookies to facilitate the use of our website, to make logging onto our website easy, and to remember your settings and preferences. You can disable these cookies via your browser, but this may adversely affect our website’s functioning.
You have the right to request to view, correct or delete your data. To do this, go to our contact page. To prevent misuse, we may ask you to provide proof of your identity.
Only you can delete cookies because they are stored on your computer. Consult your browser’s manual for this.
We at The Bubble Factory Ltd only collect data for the purposes for which the data were obtained.

What do we use the collected data for?
The Bubble Factory Ltd collects and processes your personal data with a view to:
- being able to keep track of which products sell best and where, by whom, why, etc. so that we can better tailor our social media to our customers
- the functioning and improvement of the website
- sending newsletters and invitations
The Bubble Factory Ltd never uses data on its website visitors to send unsolicited offers of products or services. The Bubble Factory Ltd never makes data on its website visitors available to third parties.

How will your data be protected?
The Bubble Factory Ltd takes all appropriate technical and organisational security measures to protect your data against, among other things, unexpected destruction, accidental loss, deliberate change or unauthorised access, etc.

How long will your data be stored?
The Bubble Factory Ltd does not keep personal data longer than is necessary for the purpose for which they were provided or required by law.
Should you have informed us that you wish to receive newsletters by email, we will store your details until such time that you unsubscribe.

Who do we share your data with?
We never share your data with third parties unless requested by legal or judicial authorities to do so. The The Bubble Factory Ltd website uses Secure Sockets Layer (SSL) technology. Data sent via the internet are safeguarded by this encryption method. It is impossible for anyone other than the recipient to view customer data.

How can you modify your data?
You are entitled at all times to inspect and correct your personal data. In addition, you may object to the processing of your personal data (or a part thereof) by one of our processors. When providing personal data during ordering, logging in, creating a profile, etc., your data shall only be used for that part for which you provided it. You can easily view, modify or delete your profile at any time.
Should you wish to modify, correct or have the data you provided deleted, please contact us via our contact page.